Is HP Officejet Pro 6230 still suported? Mine will no longer print

[4JonG]

6230e driver download doesnr do it

[Sneha_01]

Hi @4JonG 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It looks like you're having trouble with your HP OfficeJet Pro 6230, especially with printing and driver installation. To answer your question, the HP OfficeJet Pro 6230 is indeed still supported, but there might be some issues with the drivers or software that are causing the printing problems.

Here’s how you can troubleshoot and resolve the issue:

1. Check for Printer Status and Connectivity

• Check the printer's status: Make sure the printer is properly powered on and connected to the same Wi-Fi network or USB connection as your computer.
• Check for error messages: See if your printer’s screen or any software on your computer shows any error messages or alerts.
• Ensure there are no paper jams or other issues inside the printer.

2. Reinstall the HP Printer Drivers

Sometimes, the issue can be caused by outdated or corrupted drivers. Here's how you can reinstall them:

• Visit HP’s Support Website: Go to the official HP support page for the HP OfficeJet Pro 6230 here.
• Search for your printer model (HP OfficeJet Pro 6230).
• Under the Drivers & Downloads section, select your Operating System (Windows or Mac).
• Download the latest printer drivers and software for your system.
• Run the installer to reinstall the driver. Make sure to follow all the prompts and ensure that the printer is connected during installation.

3. Use the HP Smart App or HP Print and Scan Doctor

If you’re still having issues after installing the drivers:

• HP Smart App: If you haven’t already, try downloading the HP Smart App on your computer or mobile device. It helps with printer setup, driver management, and troubleshooting.
• HP Print and Scan Doctor: This is a free tool that can automatically detect and fix issues with HP printers. Download it from the HP website, run it, and it may help resolve any problems with the printer or drivers.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support