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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Is my officejet pro 6978 in the 6970 series?

Create an account on the HP Community to personalize your profile and ask a question
07-28-2018 04:27 PM
I just need to figure out how to sign up for the instant ink, but I don't see my printer listed. I only bought it last year and the HP sales guy said I could do it, but I can't find it, and the phone number says they should be open, but keeps hanging up on me.
Thanks,
Tmelrd
07-28-2018 04:31 PM
Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.
I think that you are right by saying that the printer is in that range of models.And by looking at the ink on the 2 models you will find that they use the same cartridges.Hope this helps.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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08-05-2018 10:25 AM
Did you ever figure this out? I have the same issue. I wanted to do Instant Ink, but my printer was not compatible. So I clicked on the "buy compatible printers" button and bought one that it recommended (6978) but then when I went to get the instant ink for it, 6978 is not listed! So I am assuming 6978 is in the 6970 series, but I don't want to buy this if I am wrong.