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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-13-2023 01:10 PM

HP Recommended
Product: HP OfficeJet Pro 8022e All-in-One Printer

I've installed non-HP cartridges into my printer and this Blue light error code 042F34E8 has come up.  The cartridges are now stuck on the right side and I can't even get access to replace them.  Please help.  Many thanks.

Category:
1 REPLY 1

‎09-18-2023 03:11 AM

HP Recommended

Hi @Anthon1,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try updating the firmware. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-HP Support Community Moderator



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