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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Humm, not sure.  You may have damaged the cartridges or incorrectly refilled them.  Try the HP site here.

 

https://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/model/8296174...

 

HP Recommended

I've re-filled other cartridges in the past (having other printers) and never had a problem so I'm sure I re-filled it correctly and positive I did not damage the cartridge.  So a couple of hours later I come back, from Staples, with a new cartridge and insert it.  Lo and behold, the printer prints perfectly.

 

I re-fill an HP black ink cartridge (that came with the printer) and the printer doesn't print.  I go out and purchase a new HP black ink cartridge and the printer prints fine.   And I'm to believe that HP isn't steering me to purchase new cartridges?

HP Recommended

No.  I'm saying that the 3rd party company which guarantees you 100% compatibility, owes you your money back.

 

HP Recommended

Seriously, to get ink shouldn't be made this difficult. I agree they have ways like instant ink to make you buy in more and stay subscribed. But it's not instant if it takes ten days to get ink. And what's a printer without the ink?

 

Sorry HP, but you could do a lot more lot better. Please rise to the occasion, help us save environment and allow all of your printers to accept refilled ink. 


@Jezze5052-_ wrote:

I purchased an HP Deskjet 3634 printer last Novemeber.  Being that I do not print all that much, I finally ran out of ink from the original cartridge that was packed with the printer.  I took the empty black cartridge out and re-filled it from a bottle of black ink that I had.  After re-inserting the cartridge, the printer would not make a decent print or it would spit out a blank page.  I got messages indicating that a re-filled cartridge was being used.

 

You mean to tell me that I can't re-fill an empty HP ink cartridge (the very cartridge that came with the printer) and I have to spend more than I should because now I am forced to purchase a new HP ink cartridge?  Re-filling costs way less than making a brand new purchase.  I see that new HP #63 black ink cartridges cost $20 at Staples but a new bottle of ink costs $4.  If I would have known, at the time that I purchased the printer, that I was going to be forced to buy new cartridges when the time came, I would not have purchased the printer.  It seems HP, greedingly, steers you to buy their ink cartridges.


 

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