Issues Printing A7 Envelopes

[JBRush11]

I want to print addresses on A7 envelopes. The envelopes do not fit into the photo tray, I would like to print them from the regular paper tray. Every time I try to print from the regular tray, I am prompted to print from the photo tray. I have tried to print from the photo tray (the envelopes do not fit nicely into the tray) and they come out misaligned. 

Any advice is very appreciated. Thank you.

[Dragon-Fur]

@JBRush11 

Welcome to the HP User Community.

True - Envelopes must be loaded in the main tray and not in the photo tray.

Preparation

If not done, install the Full Feature Software / full driver printer software

After installing the software, Restart the computer and log in

For help, see section later in this message References / Resources > Printer Software

Procedure

Check the Specifications to know whether the paper size will work

Load the envelopes in the main tray

Alert the printer to the Paper Size & Type

Set / check the Printing Preferences - If necessary, create a Custom Paper Size form

Create your Envelope

Details / How-to / Examples

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Specifications

Check that your paper size is a supported size OR within the supported range of custom sizes

Printer supports lots of options, including custom paper sizes

HP ENVY 7640 e-All-in-One Printer Specifications 

Section Paper Handling

and

Media Size	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	3.85 x 8.5 to 5 x 14 in
Media Sizes Custom (metric)	97.79 x 215 to 127 x 355 mm
Media Types	Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
Media Weight Recommended (imperial)	18 to 22 lb
Media Weight Recommended (metric)	70 to 90 g/m²
Media Weights Supported, By Paper Path (Imperial)	16 to 72 lb
Media Weights Supported, By Paper Path (metric)	Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²

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Load Paper / Envelopes

Load the envelopes into the tray according to the instructions in the User Guide

Pages 13-14

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Next,

Configure / Adjust Paper Size & Type

Alert the printer to the paper size / type

Adjust the settings at the printer control panel

OR

If the printer is on the network,

Use the Embedded Web Server (EWS) to configure / update the Page Size & Type information

EWS can be reached through your browser and from within HP Smart, too.

Check / Adjust / Retain the Paper Size and Type at the Printer Display Panel

NOTE  This Section is not applicable to printers lacking a printer display panel.

Open Printer Tray,

    If you have not yet done so, Remove / add desired paper size - type

else

    Wait a few seconds

Close Printer Tray

On the Printer Control Display Panel,

Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK

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Paper Sizes

No Size?  If the size of the Paper Size is not in the Drop-down list, Select Custom

Notes: 

• Not all printers support selection “Custom”
• "Copy" dislikes mismatched content / paper size and type.  For example, select for Tray:  Standard sized "Letter" / "A4" plain paper

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Embedded Web Server (EWS)

NOTES

• EWS is available on many network connected printers.
• Laser Printers - Options and Settings - availability and location - are likely (and frequently) different.

If EWS is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

No Size?  If the size of the Paper Size is not included in the Drop-down list, Select Custom

Copy dislikes mismatched content / paper size and type.  If / As available,  Check / Update Copy settings  in EWS > Copy > Settings > Copy Defaults

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EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

EWS - HP Smart – Windows

Start HP Smart Application

Printer Settings

In section Settings > Advanced

Tab Settings > Preferences

Tray and Paper Management

Model Dependent:  Check / Adjust settings in Advanced

Click Apply to save changes

Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10

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Custom Paper Size Form / Printing Preferences

Custom Paper Size Form

HP Document: HP Printers - Creating Custom Paper Sizes

Example - Printing Preferences - Custom Paper Size Form setup

Custom_Paper_Size_Form_Examples_3

Set the Preferences – Windows

NOTES

• This section is not applicable to Mobile Printing.
• Access to the complete Printer Preferences requires having installed the Full Driver printer software.
• The printer should be selected as the default and current printing device.
• Printing Preferences are available directly from the driver. 
• Printing Envelopes?  See NOTE

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

• When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

• No Size?  If the size of the Paper Size is not included in the Drop-down list, consider / try:  Create a Custom Paper Size Form.  Reference:  HP Printers - Creating Custom Paper Sizes

NOTE >> Word > Mailings > Envelopes  :: Preferences and Envelopes 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

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Create the Envelope

There are several ways to create an envelope:  Word > Mailings > Envelopes, Word document in size / shape of the envelope, other envelope or document creation software (Libre Office Writer, for example).

Examples

Word > Mailings > Envelope - #10

Rabbits_and_Chickens_Test_Envelope_10_12

Same method - older example - Word > Mailings > Envelope - A7

Rabbits_and_Chickens_Test_Envelope_A7_3

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References / Resources

Printer Software

Printer Software installation package - Information and Download

HP ENVY 7640 e-All-in-One Printer series Full Feature Software and Drivers 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

• If using VPN, shut it off to install software
• If the printer software is already installed, uninstall it from Programs and Features > Restart the computer and log in
• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.
• Right-Click on the installation package and “Run as Administrator”
• If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
• If using Easy Start > Skip any extra software / offers you do not want (wording varies).
• After the software is installed, Restart the computer and log in

NOTES

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 7640 e-All-in-One Printer series 

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