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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- It takes 5 minutes to print a page!!!

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01-15-2019 01:54 PM
My new deskjet takes over 5 minutes to print one page of a black and white document! I tried changing the settings from photo to a lesser quality, but it didn't change how long it takes to print. Please help!
01-16-2019 08:18 PM
Welcome to HP forums, I see that you are getting slow printing issue on the printer.
Does it happen only during printing or while copying also?
Update the printer firmware
Refer this HP document for the steps to update the printer firmware:- Click here
Perform root level uninstalltion to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install full feature driver for the printer.
Click here to download the driver
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee