• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
envy 5540

ive forgot my passwoed for my envy 5540 series printer, how do i reset it

7 REPLIES 7
HP Recommended

Just print out the Network Config Page to see your password from the front panel.  Cut it out and tape it to the top of the printer.

HP Recommended

What name is considered on configuration sheet TO use the password info.

Host name

MAC

HP Recommended

@12Writer

 

Welcome to the HP Support Community.

 

You can touch the Wireless icon on the Printer to get the password.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

HP Recommended

On the front panel concerning my password on my HP envy 5542.  I hit Wireless selection.

Which one do I select for my password. Is it the host name or the Mac name?

HP Recommended

Thank you for replying, @12Writer,

 

1) Have you tried your router's password?

2) Can you please send us a picture of the screen asking you to enter the password?

3). Could you let me know what device are you trying to connect ? Is it to a PC or mobile device.

 

If the Wi-Fi password does not work, this could be the Wireless Direct password. Let's try these steps -

 

Step 1 Try the default password - 12345678.

 

If the default password does not work, please print a Network Configuration page and look for a Wi-Fi or a Wireless Direct password.

 

Step 2  To print a Network Configuration page - 

 

1. From the Home screen, touch (Wireless) and then touch (Settings).

2. Touch Print Report and then touch Network Configuration Page

 

Note - The Wi-Fi or Wireless direct will connect the devices that you are trying to print from to the printer's Wi-Fi instead of your home Wi-Fi and due to that you will have to keep switching from your home Wi-Fi to your printer's Wi-Fi.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Jeet_Singh
I am an HP Employee

HP Recommended

HP5540 envy - forgotten password

HP Recommended

@Ccchr1s

 

Welcome to HP support community.

 

Are you trying to login to the printer EWS page?

Which password do you want to reset?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.