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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Just bought an HP Deskjet 1112

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06-16-2017 04:59 AM
Removed old printer, installed new printer, message keeps saying Server not available, try again later. I've been at this now for more than 48 hours and getting very frustrated as I NEED to get stuff printed. Running Windows 8. HELP!!
Solved! Go to Solution.
Accepted Solutions
06-17-2017 09:01 AM
This is a great location to get assistance! I read your post and see that you are getting error while printing on HP Deskjet 1112 printer. I would like to help you resolve this issue.
However, I will need a few details to provide an accurate solution,
How is the printer connected to computer, USB or wireless?
Meanwhile:
Perform hard reset on the printer.
- Remove the power cable from the printer when it is turned on.
- Press and hold the power button for 30secs.
- Connect the power cable to the printer and directly to the wall outlet.
- Turn on the printer.
Run HP Print and Scan Doctor.
HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.
Read and respond to the screens in HP Print and Scan doctor to automatically find and fix any printer problem. After you have finished using HP Print and Scan Doctor, try to print.
Reinstall the print driver.
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If your printer connects to the computer with a USB cable, disconnect the USB cable from the printer.
-
Search Windows for devices and click Devices and Printers in the list of results.
-
Right-click the icon for your printer, and click Remove Device.
The computer uninstalls the printer software.
-
Restart the computer.
-
Go to HP Support - Software & Drivers to find and download printer software that matches your model of HP printer.
-
Install the software according to the instructions on the HP website.
-
Try printing again and note what happens.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
06-17-2017 09:01 AM
This is a great location to get assistance! I read your post and see that you are getting error while printing on HP Deskjet 1112 printer. I would like to help you resolve this issue.
However, I will need a few details to provide an accurate solution,
How is the printer connected to computer, USB or wireless?
Meanwhile:
Perform hard reset on the printer.
- Remove the power cable from the printer when it is turned on.
- Press and hold the power button for 30secs.
- Connect the power cable to the printer and directly to the wall outlet.
- Turn on the printer.
Run HP Print and Scan Doctor.
HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.
Read and respond to the screens in HP Print and Scan doctor to automatically find and fix any printer problem. After you have finished using HP Print and Scan Doctor, try to print.
Reinstall the print driver.
-
If your printer connects to the computer with a USB cable, disconnect the USB cable from the printer.
-
Search Windows for devices and click Devices and Printers in the list of results.
-
Right-click the icon for your printer, and click Remove Device.
The computer uninstalls the printer software.
-
Restart the computer.
-
Go to HP Support - Software & Drivers to find and download printer software that matches your model of HP printer.
-
Install the software according to the instructions on the HP website.
-
Try printing again and note what happens.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
06-19-2017 11:00 AM
Thanks for the reply.
I appreciate your time and effort.
Good to know that issue is fixed.
Feel free to contact us in feature if you need assistance.
Cheers.
Sandytechy20
I am an HP Employee