• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
DeskJet 2622 All in One Printer
Android 6.0 - 6.0.1 Marshmallow

I have no problems with my new printer DeskJet 2622 all in one working. BUT NOT GETTING A DEFINITE NUMBERED BLACK INK CARTRIDGE THAT FITS INTO SAME PRINTER. The online selection does not verify the compatible printers for the displayed ink cartidges on sale. To look online in HP Website for black ink cartridge:  several different sizes seem displayed under DeskJet 2622 or 2600 series, I.e.: #564, and #61, and another number, I believe; and a couple color cartridges, and other NUMBERED CARTRIDGES (for economy and XL).

 

I cannot find definitive compatible black ink cartridge number approved by HP (I want economy selection) to check out this said new printer, besides the cartridge that came with shipping box, which did not have a printed NUMBER ON THE CARTRIDGE BAGS to help to repurchase, as now. Thank you.

 

Can't be sure which is right size (small and chucky) the way HP lists under my entry of Printer 2600 series or 2622 in HP "Help". Confusing to me.

1 REPLY 1
HP Recommended

@Razzay

Thank you for joining the HP Support Community.

 

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

Or 

 

I would personally suggest you contact our HP phone support for one on one interaction. 

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution buttons, that'll help us and others see that we've got the answers!

Have a great day ahead!

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.