Just unpacked the 9125e and the cartridges keep popping out. Looks like this is a know issue.

[xxDebxx]

Just unpacked the 9125e and the cartridges keep popping out. Looks like this is a know problem with HP. Is there a solution or do I send it back and buy a Brother printer?

[Garp_senchau]

@xxDebxx, Welcome to HP Support Community,

Thank you for posting your query regarding the cartridges popping out. I’m here to help by guiding you through steps to resolve this issue

Kindly check if you have inserted the cartridges in the right slots.

Also, let me know the cartridges you are using, or you can check if those cartridges are compatible with your unit by checking this guide: Which cartridges work with my HP printer? | undefined

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,