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‎09-15-2021 09:32 AM

HP Recommended
Product: Example: Office Jet 5258

Keep getting "error code OXB83885F8 on my Desk Jet 5258 printer. It won't clear unless I unplug it. What is that error code and is there a permanent fix? Thanks,  I appreciate the help. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-18-2021 08:40 AM

HP Recommended

@1slyone2

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand you are receiving a "0XB" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue To restore the printer to the original factory defaults

  • 1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).
  • 2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

ECHO_LAKE
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎09-18-2021 08:40 AM

HP Recommended

@1slyone2

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand you are receiving a "0XB" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue To restore the printer to the original factory defaults

  • 1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).
  • 2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-15-2021 09:10 AM

HP Recommended

Thank you for the solution for my Desk Jet 5258 error code. It no longer is giving the error code OXB83885F8, and is working perfectly. 

Was this reply helpful? Yes No

‎10-15-2021 02:54 PM

HP Recommended

@1slyone2

Thank you for posting back. 

 

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us. 

Have a great day! 

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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