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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- LJ PRO MFP M125a

Create an account on the HP Community to personalize your profile and ask a question
02-24-2021 08:06 AM
Hi, printer won't do anything.
ready and attention leds always blinking and don't stop.
Before you ask, just know that:
- Printer is USB connected
- PC sees printer (toolbox permit acces to interface)
- reports from toolbox page won't print
- firmware is updated with latest version on your site
- tried with "reset" unplugging power cable....etc.
- I have read all of your forum and no solution works
- tried multiple cartridges
VERY ANNOING PROBLEM!
03-02-2021 10:04 AM
Hi@naturick, Welcome to the HP Support Community!
I understand that the printer not powering on.
Request you to follow the below troubleshooting steps from the document fix :-
Step 1: Reset the printer
Reset the printer to clear the printer error.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
Try to print. If the issue persists, continue to the next step.
Step 2: Plug the printer directly into an electrical outlet
Plug the printer directly into an electrical outlet to make sure the power source functions correctly.
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Unplug the power cord from any surge protector, extension cable, or power strip.
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Plug the power cord directly into a wall outlet.
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Turn on the printer.
Try to print. If the issue persists, continue to the next step.
Step 3: Service the printer
If you have completed all the previous steps and the issue persists, continue to the Service the printer section at the end of this document.
https://support.hp.com/in-en/document/c02497683
Hope that answers your question and you have a great day!
Keep me posted. Happy to help!
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Have a great day!