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‎11-06-2023 12:37 PM

HP Recommended
Product: HP Laser 107a

I have a newly bought printer for 2 days. It cannot print today showing the error message saying that LSU Failure: #U2-1113.Turn off then on. Call for service if the problem persists.
I spent 5 hours trying to solve this and frustrating using HP printer for the first experience as I need to use it urgently to print my project paper. 

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4 people had the same question
1 REPLY 1

‎11-06-2023 01:03 PM

HP Recommended

this error is a failed laser scanner, a critical component. If the product is only a couple of days old, contact the seller and get them to exchange it. A consumer should not have to deal with a DOA product.

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