Laser 107w error U2-1113

[Miguel2804]

Hello. i bought a new printer and after at first print i get a white site and after that he get in selfdiagnose and gives me the code U2-1113. someone can help me?

thx

[sandytechy20 · Accepted solution]

@Miguel2804

Welcome to the HP support community.

I understand that you are getting U2-1113 on your new printer.

This seems to be a hardware issue,

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.