Laser M277c6 Error 0x00000077 The system does not support the command requested

[recreaghmd]

Laser M277c6 Error 0x00000077 The system does not support the command requested

[Echo_Lake]

@recreaghmd

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Are you getting this error while the print command is given? 
• Did you make any changes to your printer? 
• Are you able to print from other devices? 
• Could you please share the picture of the error message?

Keep me posted for further assistance.

[recreaghmd]

A w-10 full original reinstall was done after a failure to start. No hardware failures found. Quite succesfull otherwise. M277 was installled with updated software witth last software as USB and wired network times 3 [with uninstalation each time] with the same error. Installed as Wi-Fi once, not better but the scaner worked ok. Funtion Network with other network computers gives no error but it does not print either.

Thanks for the interest.

[Echo_Lake]

@recreaghmd

Thank you for posting back. 

Could you please share the picture of the command request? 

[Audioplus]

Same HP Laser Jet Pro MFP M125nw

Windows 10

[sandytechy20]

@Audioplus

Welcome to the HP support community.

Could you elaborate on the issue for better understanding?

[recreaghmd]

Activating test printing in the properties of the printer fail to print. Instead, a window with this message comes on:

"Test page failed to print. The system does not support the command requested"  

The troubleshooter fails to fix the problem.

Version 8.01.1320.2917 driver software has been erased/uninstalled and reinstalled 4-5 times, always with the same result.

Lenovo P70 with Windows 10 version 21H2. XEON 2.81 GHz, RAM 64 GB

Thanks for the relevant question.

[sandytechy20]

@recreaghmd

Welcome to the HP support community.

I understand that you are getting Error 0x00000077 while printing, I am glad to assist you,

This seems to be a driver issue.

Did you uninstall the printer driver from the root level before installing the new driver?

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver

Update the printer firmware to install all new updates

Here are the steps:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.