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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Laser Printer Keeps Shutting Off

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05-26-2021 01:32 PM
Printer continuously shuts off for no reason and has to be restarted by unplugging the power cord from the printer and wall outlet for a period of time. Then it has to be added back to my computer each time I have to reset it. Any idea why it is shutting off constantly? It's never done this previously. Thank you.
05-26-2021 02:57 PM
The power supply could be getting weak. Have you added any new appliances that might be running on the same circuit and starving the printer for power. Are you plugged directly into the wall? Surge protectors and Uninterruptible power supplies can cause power issues as they are not designed for the current load a laser printer puts on a circuit.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.