• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

Printer continuously shuts off for no reason and has to be restarted by unplugging the power cord from the printer and wall outlet for a period of time. Then it has to be added back to my computer each time I have to reset it. Any idea why it is shutting off constantly? It's never done this previously. Thank you.

1 REPLY 1
HP Recommended

The power supply could be getting weak. Have you added any new appliances that might be running on the same circuit and starving the printer for power. Are you plugged directly into the wall? Surge protectors and Uninterruptible power supplies can cause power issues as they are not designed for the current load a laser printer puts on a circuit.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.