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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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One thing to check is that the driver is configured properly. On your computer, go to control panel>devices and printers and then right click on the icon for your printer. Select "printer properties" from the drop down menu. Click on the advanced tab and ensure that you have an HP driver installed not a "Class or IPP driver" installed. If you do not have an HP driver listed, delete the printer and start over. If it is an HP driver, next click on the device settings tab. Scroll down and make sure that under installable options it shows that the duplex is installed. Changed to installed if it is not.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
One thing to check is that the driver is configured properly. On your computer, go to control panel>devices and printers and then right click on the icon for your printer. Select "printer properties" from the drop down menu. Click on the advanced tab and ensure that you have an HP driver installed not a "Class or IPP driver" installed. If you do not have an HP driver listed, delete the printer and start over. If it is an HP driver, next click on the device settings tab. Scroll down and make sure that under installable options it shows that the duplex is installed. Changed to installed if it is not.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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