Print a conƭguration page and take down the IP a. From the Home screen on the product control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. b. Open the Reports menu. c. Select &onƭguration Report.
Open a Web browser on a computer connected to the same network as the HP LaserJet.
Type the current IP address of the LaserJet listed on the configuration page into the address bar on your Web browser and press "Enter" to open the HP printer's embedded Web server.
Select the "Networking" tab from the HP configuration screen
Click "Network Settings" on the left side of the screen.
Select the "TCP/IP" tab.
-network protocols ---> select IPV4 only or turn IPV6 off-->apply
Click the drop-down menu under "IP Configuration Method" and select "Manual."
Enter a new IP address in the box that appears
Click "Apply" at the bottom of the screen
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".