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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- LaserJet 1536 dnf scan software not loading

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05-13-2022 11:28 AM
I'm having trouble scanning and have removed and reloaded full-function software for 1536dnf several times. Print and Scan Doctor indicates it cannot find the scanner application software. Scanner works with Scan and Capture app. No desktop icon to scan through 1536 software as before.
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Accepted Solutions
05-13-2022 02:58 PM
Thanks. Guess it's time to give HP some more money for a new one.
05-13-2022 02:10 PM
Welcome to the HP User Community.
This printer does not list as supported in Windows 11.
Windows 11 compatible HP printers
The full driver printer software supports up to and including Windows 10.
No full driver software = No HP Scan
The Print and Scan Doctor cannot fix this kind of issue.
Reference
HP LaserJet M1536 Full Feature Software and Driver
If you like,
Try / Consider
NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
Notes
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Read the Getting Started guide
- Combining files? Read the Command Line Usage guide > Select Combining and Converting Files
- NAPS2 might support higher resolutions while still using the ADF
and, possibly:
Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
and
Paint (mspaint)
Older software – not brilliant – does work for scanning images.
- Open Paint
- Optional >> Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
- File > Select “From Scanner or Camera”
- Select your printer > Follow the prompts to scan and then save your item
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
HP LaserJet Pro M1536 Multifunction Printer series
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