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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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No matter what I do (with a new black toner) all my prints come out with missing lines/fonts/etc. See below. Image on the left is how it prints out vs what the PDF is on the right. If I print the calibration sheet, ALL the pure black squares print grey with a single small line at the bottom. Image attached for this as well. Like I said new black toner. Any ideas?
HP Recommended
Did you have the same problem with the old toner? If not you likely have a bad toner cartridge. Over 75% of image quality is dependant on the cartridge.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
How do the print test quality pages look? Are you seeing similar problems with color. I would pull the transfer belt and look for streaks or marks on it.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
Here they are. There are no streaks or anything like that. It just doesn't print the full black squares. Crazy.
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