LaserJet Pro Printer CM1415 fnw keeps re-initializing on powerup.

[gsunrae]

I need help. When I power up my printer, it keeps re-initializing. and it doesn't boot to the menu screen. Does anyone experience this problem? If so, what did you do to resolve this issue, please?

Thank you,

gsunrae

[Repairatrooper]

Disconnect all network and usb connections and try starting the device in stand alone mode and post back what happens. This type of behavior can occur when have a corrupted print job stuck in your print spooler.

[gsunrae]

I tried your suggestions, and I 'm still experiencing the same problem of re-initializing during power-up.

Thanks.

[Nal_NR · Accepted solution]

Hi @gsunrae,

I'd like to help!

We can perform a factory default on the printer to resolve the issue

• The reset instructions are specific to your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[gsunrae]

Thanks. Your solution resolved my problem.

[Nal_NR]

Hi @gsunrae,

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance. Have a great day.