Laserjet M110we Cannot print

[Beppe-IT]

Hello everyone,

Since a couple of days my Laserjet M110we has stopped printing, warning light flashes.

I tried to update the firmware (successfully) but the situation has not changed.

Network is working, I can reach the device from any pc in my network, and the printer is working too, it takes the sheet from the feeder and just print a notice "the printer cannot print, A problem has occurred and you will be unable to print, except for the printer reports, until the issue is resolved."

I registered the printer on hpsmart, with serial number and any info required, but I can't find any notice there.

The printer is off warranty since two months.

Thank you for helping me to solve this issue.

Beppe

[Beppe-IT · Accepted solution]

Hello everybody,

I spent some hours doing test and checks, and finally I made it.

I don't know why, but I had to go to the printer setup page and enable the "HP web services", the printer connected to the HP servers and it was worknig again.

Don't know why HP does not print this info on the report page, it will save many working hours.

Have a nice day and take care everybody.

Beppe

[zoey7886]

@Beppe-IT, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP LaserJet M110we Printing Issues!

We're thrilled to have the opportunity to assist you and provide a solution. 

Having issues with your HP LaserJet M110we printer can be frustrating. Based on the information provided, here are some general troubleshooting steps you can try to resolve the issue of the warning light flashing and inability to print:

Check Printer Status:

• Ensure there are no jammed papers in the paper tray or feed path.
• Confirm that there is sufficient paper in the tray and that it is loaded correctly.
• Verify ink or toner levels to ensure they are adequate.

Error Messages:

• Carefully read any error messages displayed on the printer's control panel and take the recommended actions. These messages can guide you on what might be wrong with the printer.

Restart Devices:

• Turn off the printer and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on.
• Restart your computer and try printing again.

Network Connection:

• Since you mentioned the network is working, ensure the printer is connected and accessible over the network.
• Try disconnecting the printer from the network, then reconnecting it.

Firmware and Software:

• You mentioned successfully updating the firmware, but ensure that your printer driver on the computer is also up to date.
• Check HP's support website for any updates or patches that may resolve this issue.

Reset Printer Settings:

• Try resetting the printer settings to their default to clear any erroneous configurations. 

Hope this helps!

Take care, and have an amazing day! 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,

[Jannik1111]

I have the same issue. The printer tells me that a problem occurred and no further printing is possible, until the issue was resolved.
Unfortunately, no information about what I have to do. I followed the previous advice checking for HP web services, but nothing changed. In the printer set up the toner is fully charged (100%). Also, the printer is registered.
I have no idea what to do next. Any ideas?

[Beppe-IT]

In my case I just connected to the printer by the http printer console and activated the web services tab.

My printer has ever been offline before, I used to print by the usb cable.

After it was connected to the wifi network and were activated the web services (it requires to log in as admin and use the serial number of the printer as password) it started to print again  

This made the trick for me, 

I hope it can be usefull for somebody else.

Best regards.