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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-16-2023 10:34 PM

HP Recommended
Product: HP LaserJet Pro M404dn
Operating System: macOS 10.13 High Sierra

This has been happening since I got the printer.  I have used HP original toner.  The only way I can get past this is to shut the printer and restart it.  Then it prints find for a while but eventually, it pops this message back up.

I am at the point that I want to get rid of it.  I have used HP laser printers for years, but am REALLY disappointed with this one.

 

Is there NO FIX to this?

Category:
3 people had the same question
4 REPLIES 4

‎02-26-2023 11:23 PM

HP Recommended

Hi @LeviDavis 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing printer failure with HP printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎02-27-2023 09:12 AM

HP Recommended

Your link takes me to page on OfficeJet printers and according to the document only applies to those models.  My printer is not listed and so wondering if any of this applies.  Also, the error that I am getting started within a couple months AFTER I purchased it.

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‎03-03-2023 02:09 AM

HP Recommended

Hi @LeviDavis 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

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‎04-24-2023 07:15 AM

HP Recommended

I have the same problem with a HP M404DN . Could you put a link accessible to the community with the procedure  to use in similar case ?

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