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HP Recommended
Laserjet p1606dn
Microsoft Windows 7 (64-bit)

I am trying to fix this printer . It just goes on . Doesn't pick paper. I need your help

1 REPLY 1
HP Recommended

@MOZPCGURU

 

Welcome to the HP support community.

 

I understand that your printer is not picking up paper, follow these steps to fix the issue.

Clean the pickup roller

  1. Gather the following supplies.

    • A lint-free cloth

    • Isopropyl alcohol

  2. Press the Power button () to turn off the product.

  3. Unplug the power cord from the back of the product.

  4. Open the print cartridge door, and then remove the print cartridge.

    Figure : Open the print cartridge door and remove the print cartridge

    Illustration: Open the print cartridge door and remove the print cartridge.
       CAUTION: 

    To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

  5. Find the pickup roller.

    Figure : Find the pickup roller

    Illustration of finding the pickup roller.
  6. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front.

    Figure : Releasing the tabs

    Illustration of releasing the pickup roller tabs
       CAUTION: 

    Do not touch the black-sponge transfer roller inside the product. Touching the transfer roller can damage the product.

  7. Gently pull the pickup roller up and out of the product.

    Figure : Pull out the pickup roller

    Illustration of pulling out the pickup roller.
  8. Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller.

    Figure : Scrub the roller with isopropyl alcohol

    Illustration of scrubbing the roller with isopropyl alcohol.
       WARNING: 

    Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.

    NOTE: 

    In certain areas of California, air pollution control regulations restrict the use of liquid isopropyl alcohol (IPA) as a cleaning agent. In those areas of California, disregard the previous recommendations and use a dry, lint-free cloth, moistened with water, to clean the pickup roller.

  9. Use a dry, lint-free cloth, to wipe the pickup roller and remove loose dirt.

    Figure : Wipe the pickup roller

    Illustration of wiping the pickup roller.
  10. Allow the pickup roller to dry completely before you reinstall it in the product.

    Position the pickup roller in the slot. The circular and rectangular pegs on each side help you install the roller correctly.

    Figure : Install the pickup roller

    Illustration of installing the pickup roller.
  11. Rotate the top of the pickup roller away from you until both sides snap into place.

    Figure : Rotate the pickup roller

    Illustration of rotating the pickup roller.
  12. Reinstall the print cartridge, and then close the print cartridge door.

    Figure : Reinstall the print cartridge and close the print cartridge door

    Illustration of reinstalling the print cartridge and closing the print cartridge door.
  13. Plug the power cord back into the product.

  14. Press the Power button () to turn on the product.

  15. Try the print job again.

You can refer to this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.