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Each time I print the last inch of the image/text is not printing. I have tried changing setting and such, but have had no luck. Has anyone else had this issue? How do I fix it?

 

See attached image. 

IMG_3102.jpg

Thank you!

 

PRINTER: HP DeskJet 2700 series (669A85)

3 REPLIES 3
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@stephsargent44 

 

Welcome to the HP English Community --

 

You might be running into the printer's margin limitation.

 

DeskJet printers typically require a larger margin along the bottom edge.

If you rotate the print, the larger margin moves to the side.

 

 

Borderless PrintingNo
Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

There is no software, firmware, or alignment that changes the larger margin requirement.

 

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

 

For example,

Create your original document with 1/2 inch margins.

When the document is Exported to PDF and printed, it has less chance of balking or being chopped.

 

 

Other possible contributors

 

  • The shape of the original image does not exactly match the shape of the paper. 

The image must be made to fit the paper by editing the original image or perhaps using Crop during job submission to fill / force the shape of the image to match the shape of the paper.

 

Use "Fit", "Shrink to Fit", or similar to force the PDF content inside of the allowed margins.

 

Centering the content depends on the app / software, the margins, and the shape of the photo as compared to the shape of the paper (Aspect Ratio).

 

 

  • The settings might be wrong.  This is not an attack on your ability to configure a job -- it is in the list of possible reasons the job is other than what you expect.

 

  • The application or software you are using might be incapable of doing what you expect.

This is a bit of a stretch, though some apps are indeed much smarter than other apps.

Mobile device apps tend to be less robust than what you can find in Windows.

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2700 All-in-One Printer series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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Got it, I thought it may be more of a printer issue than anything else. 

 

Do you have any suggestions on printers where I won't run into this problem? I've had HP printers for decades and this is the first time I have encountered this. 

HP Recommended

@stephsargent44 

 

You are welcome.

 

Stay away from DeskJets if you need small / even margins and / or Borderless printing.

Nice little printers, I guess -- In my opinion these are not as well suited for serious or multi-facet printing

 

Start with the Envy series and go up from there to the OfficeJet Pro models.

 

Envy printers are mid-level and will serve for average printing needs.

 

The Envy printers I've looked at support reasonable margins and can print Borderless on one or more paper sizes and types.

 

OfficeJet Pro models start at a more modest office type printer and (at this writing) top out at the OfficeJet Pro 91xx and 97xx models.  For example, the HP OfficeJet Pro 9135e supports automatic 2-sided scan -- "lesser" models do not support that feature.  Of course, "best" costs a bit more than "enough".

 

My advice is to start the the HP Store --

HP sells only current models from economy DeskJets through printers for Office and Enterprise environments.

 

Start "big" to see what you can get and back off until you are in your price range.

 

Read the specifications carefully -- a missed feature of option makes the difference between, "Yeah, I can live with that" and "Nope, not doing that".

 

=== --- === --- === --- === --- ===

 

HP Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

HP Store Customer Service - Examples

 

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

 

OR

 HP Store - UK - Customer Service - Contact the Store

 

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.