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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @AJ3932,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP LaserJet 700 Color MFP M775 is printing with light output and vertical lines after changing the transfer unit, there are a few steps you can take to troubleshoot and resolve the issue.

 

Check the New Transfer Unit:

  • Ensure that the transfer unit was installed correctly. Sometimes, improper installation can cause printing issues.

Inspect the Toner Cartridges:

  • Check the toner cartridges for any issues. Make sure they are properly seated and that there is no toner leakage or damage.
  • If any of the toner cartridges are near the end of their life, replace them with new ones.

Clean the Printer Components:

  • Clean the interior components of the printer, including the transfer rollers, corona wires, and the imaging drum. Dust or toner buildup can affect print quality.
  • Refer to your printer's manual for specific cleaning instructions.

Check for Firmware Updates:

  • Ensure that your printer's firmware is up-to-date. Outdated firmware can sometimes cause unexpected printing issues.

Run Printer Diagnostics:

  • Use the printer's built-in diagnostic tools to check for any errors or issues. This can help identify if there’s a problem with the hardware or settings.

Perform a Test Print:

  • Print a test page or a diagnostic page to see if the issue persists. This can help determine if the problem is consistent across all types of documents.

Adjust Print Settings:

  • Ensure that the print settings are correctly configured. Sometimes, print quality settings in the printer’s software can affect the output.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

2 REPLIES 2
HP Recommended

HP Laserjet 700 color MFP M775

Light Print along with vertical line

after changing Transfer unit 

HP Recommended

Hi @AJ3932,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP LaserJet 700 Color MFP M775 is printing with light output and vertical lines after changing the transfer unit, there are a few steps you can take to troubleshoot and resolve the issue.

 

Check the New Transfer Unit:

  • Ensure that the transfer unit was installed correctly. Sometimes, improper installation can cause printing issues.

Inspect the Toner Cartridges:

  • Check the toner cartridges for any issues. Make sure they are properly seated and that there is no toner leakage or damage.
  • If any of the toner cartridges are near the end of their life, replace them with new ones.

Clean the Printer Components:

  • Clean the interior components of the printer, including the transfer rollers, corona wires, and the imaging drum. Dust or toner buildup can affect print quality.
  • Refer to your printer's manual for specific cleaning instructions.

Check for Firmware Updates:

  • Ensure that your printer's firmware is up-to-date. Outdated firmware can sometimes cause unexpected printing issues.

Run Printer Diagnostics:

  • Use the printer's built-in diagnostic tools to check for any errors or issues. This can help identify if there’s a problem with the hardware or settings.

Perform a Test Print:

  • Print a test page or a diagnostic page to see if the issue persists. This can help determine if the problem is consistent across all types of documents.

Adjust Print Settings:

  • Ensure that the print settings are correctly configured. Sometimes, print quality settings in the printer’s software can affect the output.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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