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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY Photo 7855 All-in-One Printer
macOS 10.15 Catalina

My 3 year old printer (HP ENVY 7855) will not print some lines on whatever it prints. I've tried everything listed in the HP support. I'm using new cartridges and still getting the same problem with lines missing/streaks on my prints. Please advise.

1 REPLY 1
HP Recommended

@MikeSwing

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Does the same happen on copies too?

 

Did this happen with the old inks as well?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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