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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-14-2019 05:29 AM - last edited on ‎03-14-2019 06:10 PM by Retired

HP Recommended

Hi i have the same problem can you kindly pm me the solution or i should open a new post? Thanks 

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2 people had the same question
4 REPLIES 4

‎03-14-2019 06:23 PM

HP Recommended

@Tayyabsahab

 

Welcome to HP forums.

 

We are going to provide you with some additional steps via PM that are specifically related to your product model.

 

Regards,

Barachiel
I am an HP Employee

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‎08-24-2019 09:54 PM

HP Recommended

My 8600 recently went through a series of notices rejecting all of my working cartridges. I tried to reset it but only got the animated screen message to insert the setup cartridges "that are in the box."  My 8600 is 9 years old and those setup carts are long gone. Several informed employee-techs on this forum privately suggested several ways to bypass this requirement under similar circumstances. Can anyone give me a clue how I might get beyond the untimely requirement for new setup carts for my 9-year old HP 8600?  The printer worked just fine until a recent HP urgent software upgrade. 

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‎08-27-2019 03:15 PM

HP Recommended

@Palin1

Welcome to the HP Community

 

Let's perform a Trade at OOBE reset on the printer.

 

I have sent you a private message, to reset the printer that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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‎09-03-2019 07:04 PM

HP Recommended

@Palin1

 

Appreciate all your time and efforts!

 

This is a hardware issue with the ink system of the printer, I would personally suggest you contact our HP Support. 

 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Make sure you select the Country and Region.

 

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

Raj1788
I am an HP Employee 

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