Loud printer noise

[rgk621plk]

I recently installed a new black cartridge and now my printer is making a loud clicking noise like a machine gun noise.  i can still print but I'm afraid something is about to break.  I tried reinstalling the cartridge but it is still making the noise. what must I do?

[sandytechy20 · Accepted solution]

@rgk621plk

Welcome to the HP support community.

Check for obstructions in the carriage path

1. With the printer on, disconnect the power cord from the rear of the printer.

2. If your printer has a battery, remove the battery.

3. Open the door to access the carriage inside of the printer.

   Examples of carriage access doors

   

4. Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.

   Example of a printer with debris in the carriage path

   

5. If the carriage on your printer has a latch, make sure it is closed.

6. Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.

7. Close the carriage access door.

8. Reconnect the power cord to the rear of the printer, and then turn the printer on.

Update the printer firmware

Here are the steps:- Click here

You can refer this HP support document for more assistance:- Click here

(Note:- Though the title of the document is different, these steps should fix the issue)

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.