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‎01-11-2021 02:52 PM

HP Recommended
Product: Laserjet pro mfp230
Operating System: macOS 10.15 Catalina

Hi...new printer works fine except that after printing a relatively large document >20 pages,  next job of similar size is rejected as 'memory low'.   Happens every time.    Managed to clear the problem 1x with unplugging power, holding power button for 30 seconds and restarting...(had to reconnect wireless) but doesn't work now.    Two questions -- 1.  how can I prevent this from occurring  and 2. is there a simple fix when this does happen.   Thanks.   JC

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2021 10:25 AM

HP Recommended

@jonocs

 

I reviewed your post and I understand that you are getting a memory low error when you print large documents.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you remove the printer from the computer and then download and install the printer from the below link.

 

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-14-2021 10:25 AM

HP Recommended

@jonocs

 

I reviewed your post and I understand that you are getting a memory low error when you print large documents.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you remove the printer from the computer and then download and install the printer from the below link.

 

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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