M110WE Flashing Red Mark - Cant Resolve

[borse2025]

Hello,

Looking for help with assistance on my Laserjet M110WE event log keeps mentioning Supply Issue so i replaced the toner for a new HP toner today and issue still persists.

Latest firmmare installed and ldrivers and also factory reset makes no change.

[Garp_senchau]

@borse2025, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Restart the Printer

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Remove the cartridges.
4. Press and hold the power button for 30 seconds.
5. Plug the power cord back in.
6. Wai for few minutes and then insert the cartridges (let printer prompt for cartridges)
7. Turn on the printer

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Also, I suggest you refer to this guide:

HP ink cartridge issues including, incompatible, missing and not recognized errors | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[borse2025]

Since this happened i created a case with HP and they have sent out a replacement  M110we took a while to connect to wifi and its connect and the printer on the webpage of the Ip address reports fine and healthy but i cannot print anything to do the printer and or wirelessly. Cartridge is now reading properly with at least 60% left but no print jobs and still flashing red.

I have carried out the troubleshooting as you have said and printer still flashes red.

HP Support ref is

What next.

[borse2025]

HP have sent me a replacement printer and the printer will not print out any jobs on usb or wireless. I can print the internal reports no errors reported on the portal of the printer but the printer is still flashing red.

I dont understand where the fault is i have done cleaning and cartridge clean and also replaced the toners both have got ink left according to the counters but cannot print from the computer.

Firmware has been updated

Printer has been reset a  number of times.

I have an open case with HP.

[Garp_senchau]

Hey @borse2025,

Thank you for the response.

Can you confirm if you have received the replacement printer and are still experiencing the same issue? Let me know so I can assist you more effectively.

Regards,