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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- M148dw "load tray 1"

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07-07-2021 01:37 AM
My Laser Jet Pro M148dw is displaying a message "Load tray 1, Plain, Letter". The paper size configuration is A4, the same used in the tray. I already shutdown the printer and unplug the power cable. Besides the message presents "letter", the paper setup for tray 1 is "A4"... I checked that in the printer menu and also in the HP Smart app. There is no doc in the print spooler. Any other thing can I try?
07-07-2021 02:11 AM
Did you check the document you where printing? Is the document size A4?
Cancel the print and check the page size of the document before printing
Just a electronics enthusiast trying to fix everything.
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