M15W Blinking Lights

[muesa]

Hello, power and cancel LED are blinking.

No connection will work. Tried everything I found in this forum.

same as here:

https://h30434.www3.hp.com/t5/forums/postpage/board-id/PostPrint

It occurred after I did a cold reset.

please advise what to do.

[Raj2111]

Hi @muesa 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP LaserJet Pro M15w Printer, and I apologize for any inconvenience this may have caused. I'm here to help you today.

Please follow this link, Click here

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

[muesa]

Hi and thanks!

The printer is not too hot. Is bad been off for several days. The issue occurred as soon as I did a cold reset.

how should I proceed ?

[Raj2111]

Hi @muesa 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

-Regards

Raj-HP Support