M283fdw Wont connect to network & is stuck on initialzing

[Elvardo]

Hello

My printer is stuck on initializing when i look under the network status. I have done a hard reset, i have removed the cartridges, removed power cord for over a minute. Switched back on refit still stuck. I have tried wireless & wired still the same. I can see on the network but cannot communicate with it or print.

Please help.

[Anand_Andy]

Hi @Elvardo,

Welcome to the HP Support Community.

I understand the printer screen is getting stuck on initializing on HP Color LaserJet Pro MFP M283fdwPrinter. Not to worry I will help you to get a resolution to resolve the issue.

• Let's try to perform an NVRAM Reset.
• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Elvardo]

Hello.

Thanks for reaching out, i tried both types of NVRAM resets. Both times when trying to connect to my network i get the error connection failed. It finds the network fine, allows me to enter the password which is correct, & after a while of trying to connect if fails.

Any ideas?

Darren

[Anand_Andy]

@Elvardo,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!