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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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When printing on the HP m402DN, the first page is usually illegible and very enlarged.
Even a test page. When I ran two printouts one after another, the first was illegible and the second was correct.
When printing 3 pages from a PDF, the first one is wrong and the other two are correct.
Printer firmware installed latest from HP website. The printer has been restored to factory settings. HP verified drivers. There are 3 types:
Driver-Product Installer Software (3)
recomended
HP LaserJet Pro M402d, M402dw, M403d, and M403dw Printer Series PCL 6 V3 Full Solution
16.0.19134.668 75.6 MB Mar 4, 2021 Download
Basic Drivers (2)
HP LaserJet Pro M402d, M402dw, M403d, and M403dw Printer Series PCL 6 v3 Print Driver (no installer)
8.00.1329.6488 11.2 MB Apr 5, 2021 Download
HP LaserJet Pro M402d, M402dw, M403d, and M403dw Printer Series PCL-6 V4 Print Driver (no installer)
It's the same on everyone.
Maybe someone had a similar problem and solved it.
The printer has two trays. Is it possible to somehow disable/block tray 1?
Now the printer continues to pull paper from that tray. If there is no paper in tray 1, an error occurs and no printing occurs. Despite indicating the paper source in tray 2 in the driver, it still feeds from 1.
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