• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet Enterprise M507dn

Hi I just got an M507 printer but the screen is stuck on select language. I can move the arrow keys around and select different languages but I can not ever select the 'next' button. If I press the "i" button I can get to other menus and the OK button does work but when I click the home button it goes right back to the select language screen. What am I missing?? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

On some of these models you need to scroll through all the options until next is highlighted at the bottom of the screen. Which model of 507 do you have? Touch screen or just the buttons with display?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

3 REPLIES 3
HP Recommended

On some of these models you need to scroll through all the options until next is highlighted at the bottom of the screen. Which model of 507 do you have? Touch screen or just the buttons with display?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

OMG!!!! That is embarrassing... but also kind of not... because it is such a terrible user interface design! I'm a pretty technical guy and scrolling to the bottom of a list of every conceivable language in the world just to be able to highlight the "NEXT" button that was right there on the screen the whole time was NOT intuitive.

 

Anyway....   Repairatrooper you are the hero of the day! Thank you!!

HP Recommended

Be happy you did not have one of the models with the dial wheel, those are really patience testing interfaces.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.