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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- M507 Stuck At Select Language Screen

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11-17-2024 05:46 PM
Hi I just got an M507 printer but the screen is stuck on select language. I can move the arrow keys around and select different languages but I can not ever select the 'next' button. If I press the "i" button I can get to other menus and the OK button does work but when I click the home button it goes right back to the select language screen. What am I missing??
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11-17-2024 06:12 PM
On some of these models you need to scroll through all the options until next is highlighted at the bottom of the screen. Which model of 507 do you have? Touch screen or just the buttons with display?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-17-2024 06:12 PM
On some of these models you need to scroll through all the options until next is highlighted at the bottom of the screen. Which model of 507 do you have? Touch screen or just the buttons with display?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-17-2024 06:59 PM
OMG!!!! That is embarrassing... but also kind of not... because it is such a terrible user interface design! I'm a pretty technical guy and scrolling to the bottom of a list of every conceivable language in the world just to be able to highlight the "NEXT" button that was right there on the screen the whole time was NOT intuitive.
Anyway.... Repairatrooper you are the hero of the day! Thank you!!
11-17-2024 07:49 PM
Be happy you did not have one of the models with the dial wheel, those are really patience testing interfaces.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.