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M507dn
Microsoft Windows 10 (64-bit)

My M507 came out of sleep mode last night to print and went to a screen saying initalizing with a number counting up. I left it in the over night and it's still counting up. 

 

Any suggestions on what to do to get it back printing?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Remove the network cable and restart the printer. If it goes to Ready connect the network cable back, if not probably a cold reset can fix.




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1 REPLY 1
HP Recommended

Remove the network cable and restart the printer. If it goes to Ready connect the network cable back, if not probably a cold reset can fix.




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