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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎02-08-2023 02:25 PM

HP Recommended
Product: M751
Operating System: Microsoft Windows 10 (64-bit)

I work for an architectural firm, so it is important for drawings we print to be the correct size.  When I send prints, they come out at about 96% of the original/intended size.  When I send them to another printer they come out the correct size, so I know the program settings in my computer are correct.  I already checked in the printer advanced preferences for the M751, and scaling is set to "none".

Category:
2 REPLIES 2

‎02-08-2023 05:27 PM

HP Recommended

Please confirm what program you are printing from, what file format the  files are and the exact driver that you are using. All of these pieces of information are very relative.

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‎02-09-2023 07:23 AM

HP Recommended

I tried it from AutoCAD (.dwg) and Acrobat (.pdf) with identical results.  The driver version is 10.0.19041.1806

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