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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
MFP E87640
Microsoft Windows 10 (64-bit)

I have a HP MFP E87640 it won't turn on it has double blinking lights on power button.  It blinks twice than pauses than blinks twice and pauses etc...   I have tried to reset it by following all the reset directions I can find, unplugged everything waited a few minutes, discharged the power button by pressing 30 seconds, re plugged everything. same result.  I have checked for paper jams. toners are close to full.  Hopefully someone here has had the same issue.     Thank you.

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