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‎02-16-2025 07:02 AM - edited ‎02-16-2025 12:09 PM

HP Recommended

Please can someone help!

MFP M476dn wont print, or copy. Just makes the usual noises but emits no paper, then repeats itself. Have to manually stop the process.

Have pressed the engine test button using a paperclip, the printer makes all the noises but again emits no test page. It then repeats the process continually until I manually stop the process by pressing the cancel button.

Have marked the triangular drives on each toner cartridge, and after trying to print can confirm they have moved.

Printer is quite old but has low usage.

Thanks

I 

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