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‎12-03-2020 08:09 AM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 8.1 (64-bit)

I am trying to print a simple MS Word document but only get blank pages. Printing a test page, web pages, email and photos is fine. I am using Windows 10. I have tried disconnecting the printer. Any advice would be appreciated.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-11-2020 09:43 AM

HP Recommended

@SH991, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

If you are able to print other files fine, it means the printer is working fine and this is an application-specific issue.

Check for any pending Windows updates.

Update/re-install MS Office. Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-11-2020 09:43 AM

HP Recommended

@SH991, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

If you are able to print other files fine, it means the printer is working fine and this is an application-specific issue.

Check for any pending Windows updates.

Update/re-install MS Office. Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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