MY 4500 SERIES PRINTER IS MAKING A "MACHINE GUN" SOUND BUT IS PRINTING FINE. SHOULD I REPLACE?

[PAT412]

MY HP OFFICEJET 4500 SERIES PRINTER IS MAKING A  LOUD MACHINE GUN NOISE BEFORE IT PRINTS? IS IT FIXABLE?

[sandytechy20]

@PAT412

Welcome to HP support community.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Check the carriage path for obstructions

1. Press the Power button to turn on the printer, if it is not already on.

2. Open the cartridge access door.

   NOTE: 

   The carriage might try to move into the access area. If it does, allow it to move to that position.

   Figure : Open the cartridge access door

   

3. With the printer turned on, disconnect the power cord from the rear of the printer.

      WARNING: 

   To avoid the risk of electrical shock, you must unplug the power cord before moving the carriage by hand and resetting the paper feed mechanism.

4. Check for, and then remove, any loose paper or objects that might be restricting the carriage.

   NOTE: 

   Use a flashlight to thoroughly check for torn pieces of paper that might remain inside the printer. If any torn pieces of paper remain inside the printer, more jams might occur.

5. Reach into the cartridge access area, and then manually move the carriage.

   • If the carriage is stuck on the right side of the printer, move the carriage to the left side of the printer.

   • If the carriage is stuck on the left side of the printer, move the carriage to the right side of the printer.

   • If the carriage is stuck in the middle of the printer, move the carriage to the right side of the printer.

6. Remove any additional loose paper or objects.

7. Make sure that the carriage can move freely across the width of the printer by gently pushing the carriage to the left, and then to the right.

8. Close the cartridge access door.

   Figure : Close the cartridge access door

   

9. Reconnect the power cord to the rear of the printer.

10. Press the Power button to turn on the printer.

11. Touch OK to clear any messages on the printer control panel.

Update the printer firmware

Refer this HP document for the steps to upgrade the firmware:- Click here

Let me know how it goes.

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Cheers.