• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet 5258 All-in-One Printer

My iMac (OS 13.6.9) continually fails to recognize my HP Office Jet 5200, though I can print fine from mobile devices.  This happens repeatedly and has variably been fixed (but not consistently) by restarting devices, updating software, using the IP address, but now none of these things work.   The printer is not found, nor is the driver listed for this printer in the Mac pull down menu, and the driver is not located on any of the HP sites I have tried.  HP Firmware updater does not discover the printer, either - "device unreachable." All on same network.  Repeatedly confirmed.  I have spent many, many, hours on this.  I have fixed the issue in the past, only to have it continually recur. 

1 REPLY 1
HP Recommended

Hi @Bike_Doctor 

 

1.  Please download and install  HP Printer drivers for MacOS from the next link:

2. And go to System Preferences > Printers then Add the printer.

3.  Also check that the printer and your iMac are connected to a 2.4 Ghz network, because HP printers are more compatible with that 2.4 networks.

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to connect HP USB Printer on M1 Macbook or any other macbook. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji Visit Our Website- https://www.printerguruji.com For Printer Support:- WiFi Printer setup or Troubleshooting any printer. Our ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.