Mac book is fine printer comes on but does not print error messagehe operation couldn’t be completed

[sher88]

Mac book fine, ,printer comes on just doesn't print

[Kuroi_Kenshi]

Hi @sher88,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Printer Connection:

• Ensure the printer is properly connected to your network or directly to your MacBook via USB.
• If using Wi-Fi, make sure the printer is connected to the same network as your MacBook.

Printer Status:

• On your Mac, go to System Preferences > Printers & Scanners.
• Select your HP LaserJet Pro P1102w from the list of printers.
• Check the printer status for any alerts or error messages.

Update Printer Drivers:

• Ensure you have the latest printer drivers installed.
• Visit the HP Support website and download the latest drivers specific to your HP LaserJet Pro P1102w for macOS.

Add Printer Again:

• Sometimes removing and re-adding the printer can resolve issues:
  • In System Preferences > Printers & Scanners, select your printer and click the - (minus) button to remove it.
  • Click the + (plus) button to add the printer again and follow the prompts.

Reset Printing System:

• If removing and re-adding the printer doesn't work, try resetting the printing system:
  • In System Preferences > Printers & Scanners, right-click (or Control+click) in the printer list area.
  • Select Reset Printing System.
  • This will remove all printers and scanners. Re-add your HP LaserJet Pro P1102w after the reset.

Check Printer Queue:

• Ensure there are no stuck print jobs in the printer queue:
  • Open System Preferences > Printers & Scanners.
  • Select your printer and click Open Print Queue.
  • Clear any stuck print jobs by clicking the X (cancel) button next to the job.

Run HP Easy Start:

• Use the HP Easy Start software to automatically detect and install the latest drivers and setup the printer:
  • Download HP Easy Start from the HP Support website.
  • Run the software and follow the instructions to setup your printer.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,