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‎01-28-2018 06:29 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: macOS 10.13 High Sierra

I am having difficulties making two-sided photocopies. When I put five pages (recto-verso) on the feeder, the copies do not come out in the proper order, for example: page 2 is not on the back of page 1; I could end up with the pages all mixed up like page 3 on the back of page 1...and so on.  I do not have this problem when I print from the computer. Could any one help me out?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2018 07:08 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you check out these resources :

 

HP Officejet Pro 8710 / 8720 /8730 /8740 : Copy & Scan a 2 sided document using the ADF

(Different printer but the steps for OfficeJet Pro 8730/8740 are the same for OfficejJet Pro 7740)

 

HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎01-28-2018 07:08 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you check out these resources :

 

HP Officejet Pro 8710 / 8720 /8730 /8740 : Copy & Scan a 2 sided document using the ADF

(Different printer but the steps for OfficeJet Pro 8730/8740 are the same for OfficejJet Pro 7740)

 

HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎01-28-2018 07:14 AM

HP Recommended

It works. Many thanks.

Was this reply helpful? Yes No

‎01-28-2018 07:20 AM

HP Recommended

Hi @Bob328,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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