Missing or failed printhead

[Manj27]

I get the 'the printhead appears to be missing, not detected, incorrectly installed, or incompatible' error everytime i try to print.  i have tried all on the online support solution but nothing has worked.  The printer was fine until yesterday morning and now keeping getting this error everytime i try to print.  Can anyone help on this please?

[Nirvana_95]

Hi @Manj27 

Welcome to the HP Support Community. 

I would be happy to help you with your HP Photosmart 7520 E-All-In-One Printer. I understand that you are getting a printhead that appears to be missing an error message and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

• Reset the printer.
• Unseat the printhead.
• Remove the ink cartridges, and then check the error message.
• Clean the ink cartridges, and then check the error message.
• Update the printer firmware.

Click here and follow the troubleshooting steps mentioned in the document to fix this issue.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Manj27 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!