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OfficeJet4650
Microsoft Windows 10 (64-bit)

When I print a multi-page print job from CorelDraw, one to several pages will omit part of the page, sometimes an image, sometimes text.  There is no way to get the printer to print the missing part.  I have closed Corel, completely started a new file with just the missing part (typing new text, for instance) and it still will not print.  

 

I have shut down the computer, turned off the printer, ran HP Scan Doc, checked every setting and any other problem solving technique I can think of.  It's like the printer remembers and I can't figure out how to clear that.

 

Any ideas?

1 REPLY 1
HP Recommended

@Holly1946 

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Details matter:

 

For example, please provide the following information:

 

What is the file format of the content you are printing (For example .jpg?  .PDF)? 

 

How is the content being printed on the paper?  Single sided?  Duplex?  Booklet?  Landscape/Portrait?

 

Is the same area of the document / job that is missed each time?

 

Has this type (mixed content text and image) of job ever succeeded using this printer and "CorelDraw" software?

 

Does the failure impact every Corel job or just the one file?

 

Is the Full Feature Software (printer software) installed and functional?

For example, do other jobs (not from CorelDraw) print as expected?

 

What does CorelDraw Support say about the issue?

 

 

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