Mobile 250 printer can't connect via USB or wirelessly

[Ponchito7]

I have a newer 250 mobile printer. PC doesn't recognize that it's connected via new usb cable to my win10 PC. Tried uninstall/re install software several times. It was working fine til two days ago, then pc stopped seeing printer. I get to the end of install, pc says printer set up, but not connected. Can't see printer wirelessly. tried HP Print and Scan Doctor.

[Riddle_Decipher]

@Ponchito7 Here's what we suggest you do to resolve the issue,

Use HP Print and Scan Doctor to check connectivity

Download HP Print and Scan Doctor.

1. Run HPPSdr.exe from the download location on your computer.

2. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

   • If your printer in not in the list, turn it off and on, and then click Retry.

   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

3. If a screen prompts you to turn on printer updates, click Yes.

4. If a screen prompts you to make your printer the default printer, click Yes.

5. Try to print.

Assign manual IP address and that should fix the issue.

Check the network configuration or print the wireless test report

To check the IP address of the printer, obtain the IP address by printing a network configuration page. Touch Setup , select Network, and then select Print Network Settings.

Setting a Static IP Address

Once you know your printer’s IP address, entering it is pretty easy. Here’s what you do:
 

1. Run your Web browser.
2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
3. Click the Networking tab.
4. Under Connections, click Wireless.
5. Under IP Address Configuration, click Manual IP.
6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
7. Click Apply.

Click here to download and install printer driver.

You can refer this HP document for more assistance:- Click here

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