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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- More than one access point/wireless router has been found th...

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02-28-2025 10:15 AM
DeskJet 2734e has the orange "information" indicator on constantly. Upon printing the Wireless Network Test Results, there is an ATTENTION remark - More than one access point/wireless router has been found that matches your wireless network name (SSID). ...
The printer does print wirelessly.
Is the above a problem?
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Accepted Solutions
02-28-2025 10:28 AM
Could indicate two things:
The printer is detecting both the 5Ghz and 2.4Ghz channels of your router and considering them different access points which is not a problem.
Or you have mesh extenders and each one is being detected as a separate network. Again, not a problem.
Or someone is spoofing your SSID to steal data, this would be a problem. Turn off all your wireless hardware and see if you still get that warning, if not, it is something in your network and if everything works you really do not have a problem.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-28-2025 10:28 AM
Could indicate two things:
The printer is detecting both the 5Ghz and 2.4Ghz channels of your router and considering them different access points which is not a problem.
Or you have mesh extenders and each one is being detected as a separate network. Again, not a problem.
Or someone is spoofing your SSID to steal data, this would be a problem. Turn off all your wireless hardware and see if you still get that warning, if not, it is something in your network and if everything works you really do not have a problem.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-28-2025 11:23 AM
The router is supporting both 2.4GHz & 5GHz. Not using mesh extenders, only the AT&T router, a Nokia BGW320-505.
From the router, I have a list of all connected devices, and only known devices are shown.
Will turn all off later today and see if indicator goes out. If it does, will reply to this discussion.
Otherwise, will live with an orange nightlight (it remains on even when printer is sleeping).
Thanks!