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Microsoft Windows 10 (64-bit)

DeskJet 2734e has the orange "information" indicator on constantly.  Upon printing the Wireless Network Test Results, there is an ATTENTION remark - More than one access point/wireless router has been found that matches your wireless network name (SSID).  ...

The printer does print wirelessly.

Is the above a problem?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Could indicate two things:

 

The printer is detecting both the  5Ghz and 2.4Ghz channels of your router and considering them different access points which is not a problem.

 

Or you have mesh extenders and each one is being detected as a separate network. Again, not a problem.

 

Or someone is spoofing your SSID to steal data, this would be a problem. Turn off all your wireless hardware and see if you still get that warning, if not, it is something in your network and if everything works you really do not have a problem.

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

Could indicate two things:

 

The printer is detecting both the  5Ghz and 2.4Ghz channels of your router and considering them different access points which is not a problem.

 

Or you have mesh extenders and each one is being detected as a separate network. Again, not a problem.

 

Or someone is spoofing your SSID to steal data, this would be a problem. Turn off all your wireless hardware and see if you still get that warning, if not, it is something in your network and if everything works you really do not have a problem.

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

The router is supporting both 2.4GHz & 5GHz.  Not using mesh extenders, only the AT&T router, a Nokia BGW320-505.

From the router, I have a list of all connected devices, and only known devices are shown.

Will turn all off later today and see if indicator goes out.  If it does, will reply to this discussion.

Otherwise, will live with an orange nightlight (it remains on even when printer is sleeping).

Thanks!

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