-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- My 8030 printer shows error code B88268C2

Create an account on the HP Community to personalize your profile and ask a question
09-07-2024 02:38 PM - edited 09-07-2024 02:44 PM
I am running MacOs 17.6.1 My 8030 printer shows error code B88268C2 and prior to that it wouldn’t print because the “printer is busy” error remained after following troubleshooting steps. Blue screen and flashing lights. Just the sort of thing to scare you to death!
Solved! Go to Solution.
Accepted Solutions
09-10-2024 09:26 AM
Hi @LouC66,
Welcome to the HP Support Community
I understand you are getting an error message on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
We need to perform a semi-full reset to restore the printer back to its original settings.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
09-10-2024 09:26 AM
Hi @LouC66,
Welcome to the HP Support Community
I understand you are getting an error message on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
We need to perform a semi-full reset to restore the printer back to its original settings.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee